ABOUT US
Welcome to our brand new website
At Eliza's Boutique we take pride in offering you modest clothing perfect for any occasion. We aim to give all our customers a rewarding and enjoyable shopping experience. We offer a range of clothing from every day to occasional wear, helping you to stay modest comfortable and fashionable at the same time.
Our store policies are detailed below, please contact us if you have any questions.
REFUNDS, EXCHANGES & DELIVERY
What You Need to Know
We do not offer refunds or exchanges unless the item is damaged. All our clothing is thoroughly quality checked before being dispatched. On a rare occasion if you receive an item that is damaged please contact us within 24hours of receiving your order. We will require photographic evidence, upon receiving the item back our quality control team will check the item and update you accordingly. Any defect which includes marks, stains, damage or distinct smells on the items which suggest they have been worn and purposely damaged, will mean that the return is not accepted.
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Please check the sizes which are listed in the product description box as we are unable to offer an exchange or refund if the item doesn't fit. Please note sizing can vary depending on the style of the dress please check the description box for fitting details i.e slim regular loose fit etc
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We aim to advertise our products to the closest of accuracy to avoid any disappointment from our customers. We do this by describing the items to precision by including measurements and material. Please note, we cannot take responsibility for color perception as color may slightly differ from actuality due to individual monitor and brightness settings.
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Delivery
Orders are dispatched the next working day. Deliveries can take 3-5 working days for you to receive. Please note, due to covid deliveries may take longer. Saturdays Sundays and Bank Holidays are not working days. If you require a faster service please contact us before placing your order.
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​Unclaimed Parcels
On rare occasions parcels are sent back to us if they are unclaimed by the buyer, if you would like us to resend the parcel you will be required to pay for the postage again.
Care Guide
Due to the nature of our clothing we recommend either washing the garments either by hand or in the cool cycle of your washing machine. We do not accept responsibility for colour run or shrinkage of clothing. Do not tumble dry
OUR PRIVACY POLICY
All About Information Security
This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
Eliza’s Boutique collects the following data:
Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
You directly provide Eliza’s Boutique with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser's cookies
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How will we use your data?
Eliza’s Boutique collects your data so that we can:
Process your order, manage your account.
Email you with special offers on other products and services we think you might like.
If you agree, Eliza’s Boutique will share your data with our partner companies so that they may offer you their products and services.
When Eliza’s Boutique processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Eliza’s Boutique securely stores your data at www.elizasboutique.com with SSL security
Eliza’s Boutique will keep your consumer data for 12 months. Once this time period has expired, we will delete your data by GDPR compliant secure processes
Marketing
Eliza’s Boutique would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Eliza’s Boutique from contacting you for marketing purposes or giving your data to other members of the Eliza’s Boutique Group.
If you no longer wish to be contacted for marketing purposes, please contact us
What are your data protection rights?
Eliza’s Boutique would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request Eliza’s Boutique for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that Eliza’s Boutique correct any information you believe is inaccurate. You also have the right to request Eliza’s Boutique to complete information you believe is incomplete.
The right to erasure - You have the right to request that Eliza’s Boutique erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that Eliza’s Boutique restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that Eliza’s Boutique transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Email us at: elizasboutique@outlook.com
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Eliza’s Boutique uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality - Eliza’s Boutique uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising - Eliza’s Boutique uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Eliza’s Boutique sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you
visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Eliza’s Boutique website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Eliza’s Boutique keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated in April 2021
How to contact us
If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: elizasboutique@outlook.com
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Eliza’s Boutique has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.
Telephone: 0303 123 1113
Last updated 03/04/2021